Effective Date: March 6, 2025
Welcome to Feedlyst (https://feedlyst.com). By using our website and services, you agree to comply with the following terms.
1. Overview
Feedlyst is a customer feedback management tool designed to help businesses collect, manage, and analyze feedback from their customers. Users can sign up for an account and continue using the platform’s features with a subscription after registration.
2. Accounts
To use Feedlyst, you must create an account by providing accurate information, including your name and payment details. By subscribing to the service, you agree to pay any applicable fees, as outlined in the pricing section.
3. Subscriptions
New users can sign up for an account to access Feedlyst’s features. After registration, a subscription is required to continue using the platform. If no subscription is started, all data associated with your account, including feedback and boards, will be deleted within a few days.
4. Data Collection
Feedlyst does not collect sensitive personal data, such as your name or email, unless voluntarily provided by you for the purpose of account registration.
For more details, please refer to our Privacy Policy.
5. Cookies, Data Usage, and GDPR Compliance
Feedlyst uses cookies to enhance user experience and improve our services. By using our site, you agree to our use of cookies.
GDPR Compliance and User Responsibilities
Feedlyst is fully compliant with the General Data Protection Regulation (GDPR). As a user of Feedlyst, you acknowledge that you are the data controller of the feedback and data collected through the platform, and Feedlyst acts as a data processor.
Your Responsibilities:
• Obtaining Consent: You are responsible for obtaining explicit consent from your users before collecting any feedback or personal data.
• Informing Users: You must inform your customers about the nature of the data collected, its purpose (feedback collection), and how it will be used.
• Responding to Data Subject Requests: As the data controller, you are responsible for addressing GDPR-compliant requests, such as requests for data access, deletion, or modification.
Feedlyst’s Responsibilities:
• Processing Data as Instructed: Feedlyst will process feedback and data strictly in accordance with your instructions.
• Data Security: We implement appropriate technical and organizational measures to secure the data we process.
• Assisting with Compliance: Feedlyst will assist you in fulfilling your GDPR obligations, including supporting data subject rights requests.
6. Updates to Terms
We may update these Terms from time to time. When updates are made, the effective date of the changes will be updated, and you will be notified via email or within the platform. Continued use of the service after the changes will constitute acceptance of the revised Terms.
7. Governing Law
These Terms & Services are governed by the laws of Austria. Any disputes will be resolved in the courts located in Austria.
8. Contact
For questions or concerns, please contact us at [email protected]